Privacy Policy

Last Updated: Monday, 10 February 2025

1. Introduction

Jetwave Innovation Logistics Services is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our services. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, phone number, email address, billing details, and physical address.
• Transaction Data: Records of service bookings, payments, and order details.
• Technical Data: IP address, browser type, device information, and cookies for website analytics.
• Communication Data: Customer inquiries, feedback, and any correspondence with our support team.

3. How We Use Your Information

We use collected data for the following purposes:

• To provide, manage, and improve our logistics and transportation services.
• To process payments and ensure secure transactions.
• To communicate with customers regarding bookings, updates, and support requests.
• To enhance website functionality and user experience.
• To comply with legal obligations and prevent fraudulent activities.

4. Sharing of Information

We do not sell or trade customer information. However, we may share data with:

• Service Providers: Third-party logistics partners, payment processors, and IT support for operational purposes.
• Legal Authorities: If required by law, for fraud prevention, or to protect company rights.

5. Data Security

We implement strict security measures to protect your personal data from unauthorized access, misuse, or disclosure. Encryption, access controls, and secure servers are used to maintain data integrity.

6. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access and review the personal data we hold about you.
• Request corrections or updates to your information.
• Opt-out of marketing communications at any time.
• Request the deletion of your data, subject to legal and operational constraints.

8. Data Retention

We retain customer information as long as necessary for service delivery, legal compliance, and business operations. Once no longer needed, data is securely deleted.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review external privacy policies.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated revision date. Continued use of our services after modifications constitutes acceptance of the revised policy.

11. Contact Information

For privacy-related inquiries or to exercise your data rights, contact us at:
📧 Email: support@jetwaveinnovation.com
📞 Phone: +234 8149988170
🌐 Website: www.jetwaveinnovation.com

By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.